Goals, Targets and Strategies

The updated Plan calls for a renewed emphasis on coordination across Edmonton’s homeless-serving system and enhanced integration with other services and supports to achieve the following goals, actions, and targets. This Plan Update is founded on three goals and their associated targets and strategies. These goals are interrelated and mutually reinforcing, working together to achieve an end to homelessness.


  • By 2018, all rough sleepers will be engaged through assertive outreach to and Coordinated Access, and connected with appropriate housing and supports;
  • By 2020, no one staying in shelter or sleeping rough will experience chronic homelessness.
  • Between April 2017 and March 2020, an additional 4,000 people experiencing homelessness will be housed through Housing First programs;
  • By 2022, 100% of those entering homeless-serving system will be connected to housing and supports within 21 days.


  • By 2019, people will be diverted from entering the homeless-serving system with an immediate link to community-based prevention supports within five days, wherever possible and appropriate;
  • By 2018, corrections, health, and child intervention will report on the number of people discharged into homelessness from public systems on a biennial basis at minimum. Based on figures reported, annual targets will be introduced to achieve zero discharge into homelessness by 2023.


  • By 2018, complete the shared Plan Accountability Framework, which identifies resource coordination, roles and accountabilities to support Plan strategies;
  • By 2020, HMIS coverage and Coordinated Access participation will include 75% of all beds in emergency shelter, interim and short-term supportive, and permanent supportive housing. Full HMIS coverage and Coordinated Access participation of all homeless-serving system components is achieved by 2027.

Key Focus Areas

>> Reconciliation

Apply a Reconciliation focus to all Plan activities which recognizes Indigenous homelessness as a colonial legacy that requires intentional action across stakeholders.

>> Targeted Interventions

Interventions will be appropriate for individuals in priority groups, including Indigenous peoples, youth, families, newcomers, those sleeping on the street, long-term shelter stayers, and those in more than one of these groups.

>> Accountability

Ending homelessness requires multi-sectoral leadership and engagement, with clear roles and accountabilities for all.

>> Responsiveness

Homeless-serving system planning capacity is nimble and responsive to adjust resources in real-time; this includes capacity to redesign current interventions and refine efforts in real-time.

>> Effectiveness

Interventions achieve high performance and quality levels across the homeless-serving system.

>> Focus

A highly coordinated approach to screening, targeting, placement, and access to units/spaces across diverse housing and support models is in place. Investments are strategic and leverage resources and community strengths.

>> Sustainability

To be successful in the long term, we need mainstream systems to support people once they exit homelessness, particularly through stable and adequate income supports, and ready access to appropriate health, mental health and addictions supports in community.